Tax free shopping with convenience, benefit, and relief.
Shopping Guide for International Orders
- In some cases, cartons could be damaged through Customs clearance and for other unforeseen circumstances.
All our merchandise items are packed with care to ensure that the items inside would not be damaged.
- If applicable, please pay customs duties and taxes directly to the delivery agents upon delivery.
*For delivery to the Middle East,there will be a Shipping & Handling fee of SGD$500.
Your order may be subject to VAT, import duties and/or taxes levied once your package reaches your country.
Delivery within 3-7 business days after your payment has been received.
Please wire transfer to the following bank account.
|Bank Name||Mizuho Bank Ltd.|
|Branch Name||Singapore Branch|
|Account Holder's Name||Maison L'ecrin Singapore Pte. Ltd.|
Please kindly note that you will bear any fees (including lifting charges) associated with the bank transfer.
The sender name on wire transfer must be the same name as the person who placed the order.
Otherwise we may not be able to process your order.
Please wire transfer within 5 banking days after receiving order confirmation email.
If payment is not received within 5 banking days, your order will be cancelled.
Please note that if payment through PayPal cannot be confirmed within 3 business days from the order confirmation email date, your order will be cancelled.
Please take into consideration that it may take some business days for your payment to be processed and received.
Please select other payment methods for faster shipping. Please note that delivery time may be longer depending on stock availability or other reasons.
For security purposes, your billing and delivery name, address, phone number must match the information on your PayPal account & credit card monthly billing statement.
We reserve the right to cancel any orders that do not match the above criteria.
There are some countries and territories not eligible for this payment method. In that case, we may ask to choose another payment method.
Please click here to see the PayPal Website for more details.
"Tax-free" on this website means exemption of the 7% Goods & Services Tax (GST).
Our tax free shopping is available for online purchases with overseas shipping.
For purchases at our boutique in Singapore, tourists can enjoy up to 6% tax rebate.
For more details, please contact us at or +65-6883-1161.
Customes and Import Duties
Your order may be subject to VAT, import duties and/or taxes levied once the package reaches your country. If applicable, please pay those taxes directly to the delivery agents or the customs office. Policies on those taxes vary in each country. For more information regarding the custom policies in your country, please contact your local customs office.
Coverage is provided for the actual value of the item excluding shipping/handling fees.※1
Premium service for International Shipping※2
□ Above delivery charges are applicable for MOST countries or areas.
□ Please note that we are unable to provide delivery to certain countries or areas.
□ Shipping fee of SGD$150 applies for all items regardless of the item size.
□ Even when multiple items ordered, shipping charges are charged on a per item basis.
□ Insurance coverage is provided for all international deliveries with no additional charge.
(In the unlikely event of a missing delivery, customers will be compensated for the actual value of the item only excluding shipping/handling fees).
Estimated delivery time is 1 to 7 working days once an item is dispatched from our online boutique. Online L'ecrin Boutique Singapore shall not be liable for any delay in delivery of the item due to customs clearance in the destination country or other unforeseen circumstances.
Enjoy a speedy delivery service with FedEx International Priority service. Additional charges may apply. For more details, contact or call +65-6883-1161 to find out more.
For more details, kindly visit the FedEx website.
※１ Coverage is provided for the actual value of the item excluding shipping/handling fees.
※２ International shipping services will be using the FedEx International Economy (IE) service.